We honestly can't thank Cass enough for helping us secure our home loan.
Being self-employed and needing to consolidate debt made our situation far from straightforward, but she made the whole process feel manageable from start to finish.
Her communication, knowledge and persistence were outstanding. She took the time to understand our business structure and financial situation, explained everything clearly, and worked incredibly hard to find a solution that suited us. What felt impossible at times was made possible thanks to her guidance and support.
If you're self employed, running a business, or have a more complex lending situation, I highly recommend reaching out to Cass. Professional, genuine and committed to getting the best outcome for her clients.
Thank you again for helping us achieve something so important for our family.
Rebecca
Wow, Cass, what an incredible person you are.
You came to our rescue during one of the most vulnerable times of our lives. The bank we were dealing with left us high and dry at the eleventh hour due to my age.
Thank you for guiding us through such a difficult process and professionally finding a solution that delivered a fantastic result.
We will forever be thankful to you.
Glenn & Caroline
Our client's loan increase and security substitution were approved quickly, despite a disconnect between the original credit approval and the settlement funds required.
Cass worked with everyone involved to clarify the settlement figures, align the original approval and ensure settlement proceeded smoothly.
It was a tricky situation that Cass navigated seamlessly.
Her assistance meant the simultaneous sale and purchase settled on time with no delays or penalty costs.
Great job, Cass.
Phillip
I had a client looking to refinance and access equity for debt consolidation and home improvements.
The property's postcode fell outside the lender's acceptable area, meaning the maximum loan available wouldn't meet the client's needs.
Rather than giving up, Cass recognised an opportunity to demonstrate that the postcode was equivalent to neighbouring acceptable areas. Together we presented additional supporting research, and the application was approved.
Thanks to Cass's initiative and expertise, my client achieved the outcome they needed.
Reece
I had clients starting new employment who needed their future income considered before receiving their first payslip. Other lenders declined the application.
Cass escalated the scenario with credit, and the application was approved using future income supported by available funds. We had pre approval confirmed the day before auction.
This was my fourth deal with Cass in just a few weeks. Every application progressed smoothly, and she was always responsive, proactive and available to talk through every scenario.
I know I can trust Cass every time.
Ian
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