East Gippsland Rose Finance is committed to providing clear, honest and transparent information about our credit services, privacy obligations and regulatory responsibilities.
East Gippsland Rose Finance is a registered business name operated by The Trustee for ROSE WILDE FAMILY TRUST (ABN 95 990 547 001).
Cass Wilde is an authorised Credit Representative (No. 000563427) of Finsure Finance & Insurance Pty Ltd (Australian Credit Licence 384704).
We are authorised to provide credit assistance and help clients arrange suitable lending solutions in accordance with the National Consumer Credit Protection Act 2009
We believe finance should be simple, transparent and tailored to your individual circumstances.
Every recommendation we make is based on understanding your goals, financial situation and lending requirements. If we don't believe a loan is in your best interests, we'll tell you.
Honest advice always comes first.
In most cases, our mortgage broking service is provided at no cost to you because we are paid by the lender after your loan settles.
If any fee is ever applicable, it will always be disclosed before you proceed.
We may also receive commissions from lenders. These commissions do not increase the cost of your loan and will be fully disclosed before your application proceeds
Your privacy is important to us.
We collect and use your personal information only for the purpose of providing credit assistance and arranging finance. Your information is handled in accordance with Australian privacy laws and Finsure's Privacy Policy.
If you have a complaint, please contact us first so we have the opportunity to resolve the matter.
If we cannot resolve your complaint, you may contact the Australian Financial Complaints Authority (AFCA), an independent external dispute resolution scheme.
Website: www.afca.org.au
Phone: 1800 931 678
Before proceeding with your finance application, we encourage you to read our Credit Guide.
This document explains:
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